Calamvale clinic - Brisbane south Mon-Fri opening hours Bupa Member First

Neck pain care that starts with a proper assessment.

Neck pain, stiffness and restricted movement are frustrating and disruptive. Our approach: a thorough initial consultation, an honest conversation about what may help, and a care plan tailored to you. No promises we can't keep. No pressure to commit.

ACA Member Registered Chiropractor Bupa Member First WorkCover + DVA + Medicare AH Onsite parking
25+ Years Family Practice Registered Chiropractor Bupa Member First Personalised care plans WorkCover + DVA + Medicare AH ACA Member Onsite parking

Recent patient cases

Real cases from Dr Mark Whitfield's clinic. Patient details changed, individual results vary.

The basics

Neck pain describes a symptom, not a single diagnosis.

Neck pain describes pain, stiffness or unusual sensations in the neck, shoulders and upper back. The cause can vary considerably from person to person: postural strain, injury, disc-related issues, or referred pain from elsewhere.

Because the cause matters for the approach, we don't recommend care until we've done a proper assessment. We're careful not to make claims about outcomes.

Book an assessment See our approach
Dr Mark Whitfield performing cervical mobilization at Corrective Chiropractic Calamvale
25yrFamily practicesince 2004, Calamvale
4.8/5Google reviewsfrom 70+ patients
12Visit care planover 6 to 8 weeks
6Insurance channelsBupa MFP, WorkCover, DVA, Medicare, TYRO, No-Gap EPC

Our care approach

Four steps we take with every new neck pain patient.

01

Listen + take history

When did it start? What triggered it? What eases it, what worsens it? Any prior injuries, other conditions, red flags. Full picture first.

02

Physical assessment

Range of motion, neurological screening (reflexes, sensation, strength), orthopaedic testing. Sometimes x-ray referral if indicated.

03

Report of Findings visit

We go through your assessment (and x-rays if taken) in plain English. We discuss what may help, what we can't promise, and what a care plan may look like.

04

Care plan (if suitable)

Typically 12 visits over 6-8 weeks with a re-examination at visit 12. Pay-as-you-go or 12-visit pre-pay package (10% discount).

Book an initial consult
Not every neck-pain-type presentation responds to chiropractic care in the same way. That's why we assess before we recommend, and why we're upfront about what we can and can't do. If we don't think chiropractic care is the right fit for you, we'll say so and point you towards who is.
Dr Mark WhitfieldDr Mark WhitfieldB.Sc.M.Chiropractic - Corrective Chiropractic Calamvale

Rebates + coverage

Broad rebate + insurance coverage.

Neck pain visits are covered under most private health extras, WorkCover claims, DVA cards, and Medicare Allied Health CDM plans.

B
Bupa Member FirstPreferred provider
WC
WorkCoverApproved claims
DVA
DVACard holders welcome
M
Medicare Allied HealthCDM plans
$
TYRO instant rebateOn-the-spot claim
P
Ample onsite parkingFree + easy

Common questions

What neck pain patients often ask.

Can chiropractic care help my neck pain?

We can't answer that until we've assessed you. Neck pain can arise from a range of causes - some respond well to chiropractic care, some don't. The initial consultation is where we work out whether we're the right fit. If we're not, we'll say so.

Will I need x-rays?

Not always. If your history and physical assessment indicate x-rays would help clarify the picture, we refer you to a local radiology clinic. You attend a Report of Findings visit once results are back so we can go through them together.

How long until I feel a difference?

Individual responses vary significantly - it's one of the reasons AHPRA rules discourage claiming specific outcome timelines. We discuss what a reasonable expectation may look like for your specific presentation at the Report of Findings visit.

What if chiropractic care isn't right for me?

We'll tell you. Dr Mark has been practising in Brisbane south since 2004 and has a good sense of when chiropractic care fits and when other options (GP, physio, imaging, specialist referral) are more appropriate.

What does a care plan cost?

Exact cost depends on your assessment. Initial care plans are typically 12 visits over 6-8 weeks. You can pay-as-you-go or take the 12-visit pre-pay package (10% discount). Rebates apply on top for eligible patients.

Do you accept WorkCover for neck injury claims?

Yes - approved WorkCover claims are welcome. Bring your claim details to your initial consult.

Book a neck pain assessment.

The first step is always the initial consult - no commitment, no pressure, honest conversation.

Book online Call (07) 3272 4622

Common questions

Answered by Dr Mark Whitfield from real patient visits at the Calamvale clinic.

Why does a neck injury lead to headaches a few days later?

Tension builds in the upper traps and lower cervical area after a strain, which pulls the upper neck (C1 and C2) into protective tightness. This upper neck region refers pain forward over the head, which is why headaches often follow a day or two after a lifting or whiplash injury.

Read the full case →

Are chiropractic adjustments safe for headaches?

When the headache is mechanical (coming from the neck), adjustments can be very effective. We rule out non-mechanical causes first through history and examination, then release the specific joints involved.

Read the full case →

When should headaches be checked before chiropractic treatment?

Any headache. Red flags we specifically rule out include blurred vision, dizziness, nausea, vomiting, weakness or any sudden visual change. If any are present we refer to a GP rather than treat. If none are present, mechanical neck-driven headaches typically respond well to care.

Read the full case →

Why only treat the neck when the whole middle back was sore?

In the acute phase after a trauma, less is more. The ribs and middle back were still very reactive from the fall, so touching that area today would have added to the discomfort without changing the outcome. We treat what we can safely treat today, then reassess at the next visit once the acute inflammation has settled.

Read the full case →

Call us about your concern(07) 3272 4622